Privacy policy
In this document, "we", "our", or "us" refer to Geeta K Counselling.
The term “process” refers to collecting, storing, transferring or using information.
This Privacy Policy explains how Geeta K Counselling collects, uses, and protects your personal data when you use our website [yourdomain.co.uk] and our counselling services. We are committed to safeguarding your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. Who We Are
Geeta K Counselling
Mobile: (+44) 7548730117
Email Address: enquiries@geetakcounselling.co.uk
ICO Registration Number: Imminent registration
Geeta K Counselling is an independent online counsellor providing private therapy services primarily to clients in the United Kingdom. I am physically based in both the UK and Spain. Practise addresses in both countries are available upon request.
2. What Data We Collect
We may collect and process the following types of personal data:
Identity data: Name
Contact data: Email address, phone number
Health data: Relevant medical/psychological history (only with consent)
Session records: Notes taken during or after sessions (securely stored)
Technical data: IP address, browser type, operating system (via cookies or analytics)
3. How We Collect Your Data
Directly from you via contact forms, emails, phone calls, or during sessions
Through cookies when you visit our website
4. Why We Collect Your Data
All visitors to our website have the right to know that their personal data will not be used for any unintended purpose.
We collect your data to:
Provide and manage counselling services
Communicate with you about appointments and services
Fulfill our legal and ethical obligations
Maintain accurate client records
Improve our website and services
5. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
Consent: For sensitive (special category) data, such as health and other personal information
Contract: To provide counselling services
Legal obligation: To comply with laws or regulations
Legitimate interest: To manage and improve our business and services
6. Data Sharing and Disclosure
We do not share your personal data with third parties unless:
We have your explicit consent
We are legally required to do so (e.g. safeguarding concerns, court orders)
It is necessary for professional supervision (anonymised)
It is required for IT or administrative support (under strict confidentiality agreements)
7. Data Storage and Retention
All personal data is stored securely
Only retain personal data that is necessary for the purposes for which it is processed and is not kept longer than needed
After this period, data is securely deleted or destroyed
8. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time (where applicable)
Lodge a complaint with us by emailing enquiries@geetakcounselling.com, or the Information Commissioner’s Office (ICO) (We will inform once registered). ICO contact: https://ico.org.uk/ | Tel: 0303 123 1113
9. Cookies
We use cookies to perform essential website tasks, enhance website functionality and perform analytics. You can control cookies through your browser settings.
By using the website, you consent to the use of cookies unless you choose to disable them via your browser settings.
You can manage or disable cookies at any time by adjusting your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date".
11. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Geeta K Counselling
Mobile: (+44) 7548730117
Email Address: enquiries@geetakcounselling.co.uk